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Privacy policy

At Pest Free Adelaide, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you engage our services or visit our website.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, residential or business address.

  • Service Details: Information about your property and pest control requirements.

  • Payment Information: Cash, credit card, or EFTPOS details (processed securely).

  • Communication Records: Phone calls, emails, or online inquiries.

2. How We Use Your Information

We use the collected information to:

  • Schedule, confirm, and provide pest control services.

  • Process payments and issue invoices.

  • Communicate with you regarding bookings, updates, or follow-up services.

  • Improve our services and customer experience.

  • Comply with legal, regulatory, and licensing requirements.

3. Information Sharing

  • We do not sell or rent your personal information to third parties.

  • We may share information with:

    • Licensed technicians and staff for service delivery.

    • Payment processors for secure transactions.

    • Regulatory authorities if required by law.

4. Data Security

  • We take reasonable steps to protect your personal information from loss, misuse, or unauthorized access.

  • Payments are processed securely, and sensitive data is not stored beyond what is legally necessary.

5. Cookies & Website Usage

  • Our website may use cookies to improve browsing experience and track usage patterns.

  • You may disable cookies in your browser, but some features may not function properly.

6. Your Rights

You have the right to:

  • Access and update your personal information.

  • Request correction of inaccurate details.

  • Request deletion of your information where legally permitted.

  • Opt out of marketing communications at any time.

7. Changes to This Policy

Pest Free Adelaide may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

📍 Pest Free Adelaide
Adelaide, South Australia
📞 0426 413 722
✉ info@pestfreeadelaide.com.au
ABN: 13 664 976 738 | SA Lic No: 86910